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How bd998 Handles Your Personal Information

This privacy policy tells you exactly what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and use our platform.

Account data kept securebKash, Nagad, Rocket payment data handled with careYou can request your data at any timeCookies explained clearlyRetention periods disclosed
bd998 How bd998 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We apply security measures across the full account lifecycle — from the moment you register through every bKash, Nagad or Rocket transaction you make. Our approach to data handling covers four key areas: how your data is stored, how long we keep it, how cookies work on our site, and who you contact when something needs to change.

Account Security

Your account is protected by password hashing and OTP verification on login. We do not store your full bKash PIN or Nagad credential — only the wallet reference used to match transactions.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to see how pages perform. You can manage cookie preferences through your browser settings at any time.

Data Retention

Active account data is retained while your account remains open. After closure, we keep records for the period required by applicable rules, then delete or anonymise them.

Requesting Changes

To correct, access or delete your data, contact us via live chat or email with your registered mobile number. We will confirm your identity before making any change.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to exercise any data right — access, correction, deletion or a question about how we use your bKash or Nagad payment details — our support team is the right starting point. Use any of the contact paths below. We aim to respond to privacy-related requests promptly and will confirm receipt of your request before we begin processing it.

Team online

Live Chat

Start a live chat session directly from your account dashboard. Describe your privacy request clearly and an agent will log it for the data team.

Email Support

Send your data request or privacy concern by email. Include your registered mobile number so we can match your request to the right account record.

Account Help Centre

Log in, head to account settings, and use the Help section to submit a privacy or data-access request directly tied to your account profile.

Common Questions About Your Privacy at bd998

These are the questions we get asked most often about how bd998 handles personal data, account information and mobile wallet details. If your question is not here, use live chat or email to reach our support team directly.

We collect your name, contact details, and the mobile wallet reference you use — such as your bKash or Nagad number. We also log device and session data when you browse the site.

No. We store only the wallet reference number needed to match your deposit or withdrawal. Your bKash, Nagad or Rocket PIN is never captured or held by us.

Yes. Contact us via live chat or email with your registered mobile number. We will verify your identity and provide a summary of the account data we hold on your record.

We retain your data for the period required by applicable rules after account closure, then delete or anonymise it. The exact period depends on local regulatory requirements.

We share data only with payment processors handling bKash, Nagad or Rocket transfers, and with fraud-prevention or regulatory services where required. We do not sell your data.

Submit a deletion request through live chat, email, or the Help section in your account settings. We will confirm your identity first, then process the request where no legal obligation prevents deletion.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.